This was our 3rd stay at Peninsula. The service is exceptional and it's great value for money. This stay was during the 2024 student protests in Bangladesh. Despite the volatile situation in the country, the staff took great care of us. Upon my request, the hotel had arranged airport pickup for me and even accepted my request to make a stop within the city to pick up my wife. As the situation in the country had gotten worse, most of the rest of the hotel guests had left, and the hotel switched from the excellent buffet breakfast to an ala carte option. We had the ala carte breakfast only on the last day of our stay, which was also very good. During this stay, we had exclusively eaten from the 4 different restaurants in the hotel. They had a good mix of different cuisines, and we were able to order room service from all the different restaurants. It's a bit pricey than outside food, but the taste and quality are really good. It would be good of they could provide menus in the room for all the restaurants other than just the room service menu. Unfortunately, our stay got cut short as the situation in the country changed, and the hotel deemed that it was no longer safe for guests to stay in the hotel. The staff informed us that they had made bookings for us at the Radisson hotel for the rest of our stay. They deemed that Radisson was safer as it was owned by the Army. We were the last guests to leave the hotel, and we were transferred to Radisson in the middle of the night in a hotel vehicle. Even though our room in Radisson was nicer and the facilities were much grander, the service was of lower quality than Peninsula. In Peninsula, the waiters were very attentive during breakfast, but in Radisson, not so much. During our first day in Radisson, I had asked for an omelette at the breakfast station multiple times, which never came.
Arushad
август 2024 г.
Swimming pool on top of the roof. Breakfast the most detailed and delicious I have ever seen. I had a bad cold, and when I checked in, the front desk noticed it. They asked if there was anything they could do. I said I needed some rest. Upon entering my room, the phone rang. Reception said: can we bring up some honey tea? I was totally overwhelmed by that kind of concern and service. Loved it. I've told all my friends here.
Richard
март 2024 г.
Good food selection in the restaurant, and lovely Asian breakfast options. Staff were great, the hotel even organised a driver and concierge to a cricket match for us with excellent hospitality at the game provided by the hotel staff. Massage and spa facilities were great - had great and relaxing massages. Room service food was great, but a lack of alcohol options for room service. The roof top bar was great.
Brett
май 2024 г.
The view from the room offered a breathtaking panorama, seamlessly blending the vibrant cityscape with the tranquil horizon. Each morning, the room's windows framed a new masterpiece of urban beauty, inviting a sense of serenity and awe. The rooftop bar was a haven of sophistication and relaxation. Its ambiance, a perfect blend of modern elegance and comfort, created an unparalleled setting for evening gatherings under the stars. The staff's professionalism was noteworthy. Each member, from the concierge to the housekeepers, exhibited a remarkable blend of attentiveness, courtesy, and expertise, ensuring every need was met with a smile and impeccable efficiency. The comfort within the facilities was akin to a sanctuary of luxury and tranquility. Plush furnishings, state-of-the-art amenities, and thoughtful touches throughout the premises provided a haven of relaxation and indulgence. Lastly, the food's excellence was a culinary journey in itself. Each dish was a masterpiece, crafted with the finest ingredients, artistic presentation, and flavors that danced on the palate, leaving an indelible impression of gastronomic delight.
শুভ্র
декабрь 2023 г.
Overall excellent hotel to stay and all of hotel and restaurant staff behavior is awesome and very gentle. Really like their service
Mohammed
август 2024 г.
It may not be a new hotel, but everything you needed was there. I even got a slice of cake every afternoon. I wasn't expecting that. The staff was excellent, you can see they treated everyone just as good. They worked to provide without complaint or hesitation. The breakfast was everything you could ask for.
Ivan
июнь 2024 г.
Cleanliness, housekeeping service, front desk people all were god
Mohammad
декабрь 2023 г.
The service was excellent and everyone was very friendly and polite. The room was cleaned daily to a high standard. It was great to receive little surprises during our stay, such as a Christmas cake!
Azulkownain
январь 2024 г.
The hotel is well maintained while the staff are well trained. The room was of a comfortable size with a great view of the city. Television included the BBC.The coffee shop made an excellent coffee. We ate at the Indian restaurant on the roof. The city panorama from the roof is good. The curries were tasty. Breakfast provided meals for all tastes , European and Asian. The hotel is just around a corner from a bus station
David
сентябрь 2023 г.
It’s very shiny and well decorated
Chowdhury
январь 2024 г.